SRD mobile number update tool now available
SASSA has activated a major update on its SRD portal: beneficiaries can now change their registered mobile numbers online—but must complete biometric verification (e-KYC).
“COVID-19 SRD Clients can now update their mobile number on the SRD Website: https://srd.sassa.gov.za. Clients will be required to perform biometric verification (e-KYC) to complete the mobile number update.”
“Clients are advised to use a smartphone or computer with camera for a successful mobile number update,” SASSA added in its statement.
This means clients who lost phone access or changed numbers can finally update their contact details—essential for receiving OTPs, payment alerts, or login info.
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Final SRD R370 payment dates – July 2025
The fJuly payment cycle for the COVID-19 SRD grant started on Friday, July 26 and will continue this week as follows :
- Monday, July 29
- Tuesday, July 30
“If your SASSA status shows Approved, then you can receive the R370 payment on the following days,” the agency previously confirmed.
Payment Notes:
- Payments reflect within 2–3 working days, depending on your bank
- Delays may occur if dates fall on public holidays
- Always verify your status before expecting funds
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Check your SRD status – Here’s how
To avoid missing out, beneficiaries are strongly advised to check their status before July 26.
✅ Status Check Options:
| Method | Instructions |
|---|---|
| Online | Visit srd.sassa.gov.za |
| Text “SASSA” to 082 046 8553 | |
| USSD | Dial *120*3210# |
| Call Centre | Phone 0800 60 10 11 |
“Staying vigilant about payment status is a crucial step in managing your finances effectively,” SASSA states.
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🔗 4 Urgent Actions to Clear Delays to Your SASSA SRD Grant Payment
Why some beneficiaries still face delays
SASSA has identified common problems:
- ❌ Incorrect or outdated banking details
- 📱 Lost access to mobile numbers (now fixable online)
- 🟡 “Referred” status (requires Home Affairs identity check)
- ❌ “Self-exclusion” status if income exceeds R624/month
“There are 80 to 90% chances that your SASSA application will be approved under this [‘Referred’] status,” SASSA said.
Tips to ensure your payment
- 📲 Use the new mobile update tool to regain access
- 🏦 Verify your bank account details on the SRD site
- 📩 Save your SMS references and proof of status
- 🔄 Check your status daily leading up to and during payment week
New applicants – Here’s how to apply
If you haven’t yet applied for the SRD R370 Grant:
- 🖥️ Apply online at srd.sassa.gov.za
- 📞 Toll-Free: 0800 60 10 11
- 📧 Email: GrantEnquiries@sassa.gov.za
- 💬 WhatsApp: 082 054 0016
- 📍 SASSA Regional Contacts
