HomeEconomySASSASASSA warns of misleading insurance claim and April social grant payment delays

SASSA warns of misleading insurance claim and April social grant payment delays

Beneficiaries cautioned against misleading funeral cover marketing as April payments roll out.

The South African Social Security Agency (Sassa) has issued an urgent double warning as the new financial year kicks off today, 02 April 2026.

While the first wave of payments is currently rolling out, the agency has officially distanced itself from a “misleading” insurance partnership claim and warned of Sassa April pension and social grant payment verification delays affecting thousands of recipients across all categories.

In a formal statement released Thursday, April 2, 2026, SASSA accused 1Life Insurance of “unlawfully” using the agency’s logo to imply a partnership for funeral cover. SASSA was categorical, stating it does not partner with any private insurers or funeral schemes. This warning is critical for everyone receiving their confirmed 2026 increased grant amounts this week, as predatory marketing often spikes during the monthly payment windows.

​SASSA was unequivocal in its stance, stating that it does not work with private insurance companies or funeral schemes. This clarification is particularly vital as thousands of recipients access their confirmed 2026 increased grant amounts this week and may be targeted by predatory marketing tactics.

​”Not in partnership” — SASSA sets the record straight

The agency reminded the public that the Social Assistance Act strictly limits third-party deductions from social grants. The move to call out 1Life Insurance is part of a broader effort to protect monthly payments from unauthorised debits.

​”SASSA strongly distances itself from this and categorically states that the Agency is NOT in partnership with 1Life Insurance to provide funeral cover,” the statement read. “Furthermore, SASSA does not, at any point, work with insurance companies or funeral schemes.”

This integrity drive coincides with the SASSA April 2026 payment dates, where the focus has shifted toward “life certification” and eligibility reviews. Many beneficiaries are finding their payments delayed or suspended because they have not completed the latest biometric or income reviews required by the new SASSA grant model.

​How to protect your grant and resolve delays

​SASSA is urging all beneficiaries—including those on Disability and Children’s grants—to remain vigilant against scammers who use official branding to steal PINs or ID numbers. If your grant has not been paid on the expected date, it is likely due to the ongoing verification reviews and stopped grants drive rather than a system error.

To ensure your funds are safe:

  • Verify all offers: Only trust information found on the official SASSA portal or at local offices.
  • Report unauthorised deductions: If you see insurance premiums you didn’t sign up for, report them to your nearest Sassa office immediately.
  • Update your details: If your payment is late, visit a SASSA branch to complete your life certification and ensure your contact details are current.

​As the 2026/2027 SASSA schedule continues with Disability and Children’s grants scheduled for April 7 and 8, the agency remains on high alert for both administrative non-compliance and external fraud attempts.

Temoso Mokoena
Temoso Mokoena
Temoso Mokoena is a tech and sneaker enthusiast who likes to stay neutral in all things.
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