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Africa’s most admired tech brand Samsung’s consumer confidence at its high

It's do or die for Africa's most admired tech brand, Samsung, as it continues to enjoy consumer confidence despite economic downturn and the perpetual decline of smartphone sales.

South African tech news

HARDLY a month after being named the ‘coolest cellphone brand’ in South Africa in the Sunday Times Generation Next Survey 2019, the world’s second largest tech company has now been recognized as the most admired technology brand in the latest Brand Africa 100: Africa’s Best Brands survey.

The annual survey, now in its seventh year, researches, ranks and celebrates leading African and non-African brands across Africa. In this year’s findings, Samsung was named as number 1 ‘most admired technology brand’, and subsequently the ‘third overall most admired brand’ in Africa across all categories – after Nike at number one, followed by Adidas.

A brainchild of South African brand guru Thebe Ikalafeng, the survey prides itself as the first and most comprehensive pan-African study. All thanks to the South-Korean tech giant’s recentless pursuit of excellence for customer-centric solution, Dudu Mokholo, chief marketing officer at Samsung Central Africa says it’s an honor being “recognized by the people we design our products for”.

The research, she adds, validates Samsung’s ongoing focus on creating products that empower Africans to do more, which is in line with the award’s mission to “help create a favorable reputation of Africa as an entrepreneurial, independent and competitive continent”.

In addition to South Africa, which has most admired brands overall, accounting for 24%, the Brand Africa 100 list also recognized Samsung as the most loved brand in Nigeria, Ghana, Senegal, Cameroon, Democratic Republic of Congo and Morocco as well as number three in Kenya. The rankings are published annually in partnership with African Business Magazine and Brand Africa Partners.

“Samsung’s relentless pursuit of excellence and innovation has resulted in products that are redefining the world,” says Mokholo, adding: “We are therefore perfectly positioned to connect people, touch lives and offer an unprecedented level of value – we use design and innovation to provide people with new experiences and aspirational products.”

Tankiso Komane
Tankiso Komane
A Tshwane University of Technology journalism graduate, Tankiso Komane has a vast experience in print & broadcast media business and has worked for some of the country’s biggest daily newspapers, including The Sowetan, The Citizen, The Times, and The New Age. Through her varied work as a journalist, notably as a copywriter for SABC1 (On-Air promotions) and as a publicist for Onyx Communications, she has developed an in-depth understanding of the nature of the media business and how to use it for the purpose of exposure. Her expertise in journalism across various disciplines, coupled with a good reputation, has laid the foundation of a new kind "trust in Journalism" as the media ecosystem continues to digitally evolve.
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